U Haul Account Payment (2024)

FAQs

How much money does U-Haul hold on your card? ›

No deposit is required if paying by major credit card or debit card with a major credit card logo. However, if paying by cash, Customer is responsible for the following deposits at the time of rental: In-Town^© Rental of a U-Haul Vehicle: $100.00 or estimated rental charges, whichever is greater.

Depending on the amount owed U-Haul has several options of collecting money owed. U-Haul has a legal department to press people for money owed for services rendered. That is typically a last resort, U-Haul just wants the money owed them. If you can make arrangements to pay, they will work with you.

Why is U-Haul giving me more days in my one-way rental than I need? Safety is our number one concern. Our goal is to provide our one-way customers with ample time to complete their move safely.

If you intend to seek Arbitration, Section 7(b)(i) of the U-Haul Arbitration Agreement requires you first send to U-Haul, either by certified mail or email, a written notice of Dispute (“Notice”), a copy of which can be found by selecting the "Forms" link at uhaul.com/arbitration.

In-Town Rental Cost Breakdown

Smaller trucks have a lower flat rate and mileage fees. Mileage rates vary based on a number of factors and may change, even daily (rates are lowest Sunday through Thursday). But in general, average mileage fees are between $.59 and $.99 per mile driven.

Yes, debit cards with a Visa or Mastercard logo can be used to rent U-Haul equipment.

In Conclusion: Tracking for Safety's Sake

In conclusion, yes, U-Haul does incorporate tracking devices into their rental trucks, but it's all in the name of safety and security. These devices play a pivotal role in safeguarding the rental equipment, ensuring your safety during emergencies, and deterring theft.

What Is the Age Requirement for Truck Rentals? A driver must be 18 or older to rent a U-Haul moving truck. Regarding a U-Haul trailer, the renter must be at least 16 or older.

Online Chat

U-Haul / Customer service chat

Our extended days/miles rental option allows you to reserve the 8' Pickup truck or cargo van up to 90 days. If you're a small business owner who needs to make use of this option more frequently, consider signing up for a corporate account to receive the lowest rates.

Does U-Haul reimburse miles? ›

As a customer, you receive an allowed mileage and a set number of days to complete your move. Allowed days and mileage are calculated to allow you to complete the move with no extra charges. Unused days or mileage are not refunded. Additional days and additional miles are charged at the pre-agreed rate on the contract.

The 4x8 cargo trailer is lightweight and easy to tow behind any vehicle, it is our smallest enclosed cargo trailer rental.

AMERCO

U-Haul / Parent organization

Contact your credit card issuer

You can only dispute charges that have already been posted. If you prefer not to submit a dispute online, you may do so in writing, or by calling customer service and disputing the charge over the phone.

Please contact your card-issuing bank's 24-hour Customer Service Hotline to lodge your dispute. Your card-issuing bank will advise you on the process which could require you to submit a dispute resolution form.

U-Haul places a hold on your account on all local moves. Once you return your equipment and we have an exact amount to charge your account we use the amount held to collect the total amount due.

Each trip includes a mileage allotment with fees that are incurred if exceeded. In-town or local moves are priced based on a flat rate and mileage. You must consider both factors when choosing which size moving truck to rent. If you make many trips, your cost will be higher than limiting your move to one or two trips.

A driver must be 18 or older to rent a U-Haul moving truck.

A customer must be 18 years of age to rent a truck. Typically, other rental companies have the same requirements. In some cases, companies set the minimum age at 24 years old or older but allow drivers 18-23 years of age to rent for an additional fee.