/ / By admin
USPS SSA 421 PSE Window Training Test 2024 / 2025 Expected Questions and Answers STUDY BUNDLE (COMPLETE PACKAGE) USPS SSA 421 PSE Window Training Test 2024 / 2025 Expected Questions and Answers STUDY BUNDLE (COMPLETE PACKAGE)
USPS SSA 421 PSE Window Clerk Test Expected Questions and Answers (2024 / 2025) (Verified Answers) USPS SSA 421 PSE Window Training Actual Exam with Questions and Answers (2024 / 2025) 100% Guarantee Pass 2024 USPS SSA 421 PSE Window Training Exam Answers Pdf USPS SSA 421 PSE Window Training Exam Answers 2024 USPS SSA 421 PSE Window Training Exam Answer Key USPS SSA 421 PSE Window Training Exam 2024 Pdf USPS SSA 421 PSE Window Training Exam Questions Stuvia 2024 USPS SSA 421 PSE Window Training Exam Pdf USPS SSA 421 PSE Window Training Exam Answer Key 2024 USPS SSA 421 PSE Window Training Test Quizlet USPS SSA 421 PSE Window Training Test Answer Key 2024 USPS SSA 421 PSE Window Training Test 2024 Questions USPS SSA 421 PSE Window Training Exam 2024 Answers 2024 USPS SSA 421 PSE Window Training Exam Study Guide Questions And Answers Pdf USPS SSA 421 PSE Window Training 2024 Exam Questions And Answers Quizlet USPS SSA 421 PSE Window Training Test 2023 Questions And Answers Pdf Download USPS SSA 421 PSE Window Training Exam 2023 Practice Questions And Answers Stuvia USPS SSA 421 PSE Window Training 2024 Exam Quizlet USPS SSA 421 PSE Window Training Exam Course Hero 2024 USPS SSA 421 PSE Window Training Exam Test Questions And Answers Doc USPS SSA 421 PSE Window Training Exam Questions And Answers Quizlet USPS SSA 421 PSE Window Training Test Study Guide Questions And Answers Pdf Download USPS SSA 421 PSE Window Training Exam Questions And Answers Stuvia USPS SSA 421 PSE Window Training Exam Latest Questions And Answers Pdf 2024 USPS SSA 421 PSE Window Training Exam Studocu USPS SSA 421 PSE Window Training Test Stuvia USPS SSA 421 PSE Window Training Exam Test Questions And Answers Doc USPS SSA 421 PSE Window Training Test 2023 Latest Questions And Answers USPS SSA 421 PSE Window Training Exam Latest Questions USPS SSA 421 PSE Window Training Latest Test Questions 2024 USPS SSA 421 PSE Window Training Quizlet 2024 USPS SSA 421 PSE Window Training Stuvia 2024 USPS SSA 421 PSE Window Training Course Hero USPS SSA 421 PSE Window Training 2024 Quizzes Questions And Answers USPS SSA 421 PSE Window Training Quizzes Questions USPS SSA 421 PSE Window Training Quizzes Answers USPS SSA 421 PSE Window Training Quizzes 2024 USPS SSA 421 PSE Window Training Questions 2024 USPS SSA 421 PSE Window Training Answers 2024 USPS SSA 421 PSE Window Training Latest Exam Questions And Answers 2024 USPS SSA 421 PSE Window Training Study Guide USPS SSA 421 PSE Window Training Study Guide Questions USPS SSA 421 PSE Window Training 2023 Questions And Answers USPS SSA 421 PSE Window Training Study Exam Questions And Answers USPS SSA 421 PSE Window Training Practice Questions And Answers 2024 USPS SSA 421 PSE Window Training Practice Questions USPS SSA 421 PSE Window Training Study Guide Questions And Answers
1 /
7
USPS SSA EXAM 421 PSE WINDOW TRAINING
QUESTIONS AND VERIFIED ANSWERS / A+ GRADE
- Does the Postal Service receive tax dollars for operating
expenses
ANS: No - What does the Postal Service rely on to fund its operations
ANS: The sale of postage, products, and services - What’s the Postal Service’s responsibility of mail
ANS: To preserve and protect the security and sanctity of the mail in
its custody from tampering. - Postal Service employees are mandated by federal law to
and all mail placed in its
ANS: Preserve, protect, custody. - Postal Inspectors: Investigate theft by non-employees and contract
employees - OIG Agents: Investigate theft by employees
2 /
7
- Who empowered the U.S. Postal Inspection Service to
investigate postal offense and postal-related civil matters
ANS: Congress - What four terms is the Postal Service associated with
ANS: Mail, trust, patriotism and federal government - Practice Actively Attending by remembering S.O.L.E.R. What
does it stand for
ANS: Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending - In the absence of value, usually becomes the determining
decision criteria
ANS: Price - Define A+GIST: Acknowledge/Greet, Inquire, Suggest, and Thank
- What are the Postal Service’s Competitive Products
ANS: Shipping Services
3 /
7
- Any mailable item that weighs or less can be sent by
First-Class Mail
ANS: 13 ounces - What does the price of First-Class Package Service-Retail
include? (For- warding/Return): Forwarding for up to 12 months
and return service if the mail piece is undeliverable. - What shipping service can packages over 108 inches ship
through
ANS: USPS Retail Ground - What service is the Postal Service market dominant with no
competition?-
: Mailing services - What kind of items must be mailed as First-Class mail,
Priority mail, or upgraded to priority mail express
ANS: Handwritten or typewritten personal corre- spondence such as
bills or statements of account, postcards, and Business Reply Mail - What class of mail are authorized publications such as
magazines and newspapers whose primary purpose is
transmitting information
Powered by https://learnexams.com/search/study?query=
USPS SSA 421 PSE Window Training Actual Exam with Questions and Answers (2024 / 2025) 100% Guarantee Pass
USPS SSA 421 PSE Window Clerk Test Expected Questions and Answers (2024 / 2025) (Verified Answers) USPS SSA 421 PSE Window Training Actual Exam with Questions and Answers (2024 / 2025) 100% Guarantee Pass 2024 USPS SSA 421 PSE Window Training Exam Answers Pdf USPS SSA 421 PSE Window Training Exam Answers 2024 USPS SSA 421 PSE Window Training Exam Answer Key USPS SSA 421 PSE Window Training Exam 2024 Pdf USPS SSA 421 PSE Window Training Exam Questions Stuvia 2024 USPS SSA 421 PSE Window Training Exam Pdf USPS SSA 421 PSE Window Training Exam Answer Key 2024 USPS SSA 421 PSE Window Training Test Quizlet USPS SSA 421 PSE Window Training Test Answer Key 2024 USPS SSA 421 PSE Window Training Test 2024 Questions USPS SSA 421 PSE Window Training Exam 2024 Answers 2024 USPS SSA 421 PSE Window Training Exam Study Guide Questions And Answers Pdf USPS SSA 421 PSE Window Training 2024 Exam Questions And Answers Quizlet USPS SSA 421 PSE Window Training Test 2023 Questions And Answers Pdf Download USPS SSA 421 PSE Window Training Exam 2023 Practice Questions And Answers Stuvia USPS SSA 421 PSE Window Training 2024 Exam Quizlet USPS SSA 421 PSE Window Training Exam Course Hero 2024 USPS SSA 421 PSE Window Training Exam Test Questions And Answers Doc USPS SSA 421 PSE Window Training Exam Questions And Answers Quizlet USPS SSA 421 PSE Window Training Test Study Guide Questions And Answers Pdf Download USPS SSA 421 PSE Window Training Exam Questions And Answers Stuvia USPS SSA 421 PSE Window Training Exam Latest Questions And Answers Pdf 2024 USPS SSA 421 PSE Window Training Exam Studocu USPS SSA 421 PSE Window Training Test Stuvia USPS SSA 421 PSE Window Training Exam Test Questions And Answers Doc USPS SSA 421 PSE Window Training Test 2023 Latest Questions And Answers USPS SSA 421 PSE Window Training Exam Latest Questions USPS SSA 421 PSE Window Training Latest Test Questions 2024 USPS SSA 421 PSE Window Training Quizlet 2024 USPS SSA 421 PSE Window Training Stuvia 2024 USPS SSA 421 PSE Window Training Course Hero USPS SSA 421 PSE Window Training 2024 Quizzes Questions And Answers USPS SSA 421 PSE Window Training Quizzes Questions USPS SSA 421 PSE Window Training Quizzes Answers USPS SSA 421 PSE Window Training Quizzes 2024 USPS SSA 421 PSE Window Training Questions 2024 USPS SSA 421 PSE Window Training Answers 2024 USPS SSA 421 PSE Window Training Latest Exam Questions And Answers 2024 USPS SSA 421 PSE Window Training Study Guide USPS SSA 421 PSE Window Training Study Guide Questions USPS SSA 421 PSE Window Training 2023 Questions And Answers USPS SSA 421 PSE Window Training Study Exam Questions And Answers USPS SSA 421 PSE Window Training Practice Questions And Answers 2024 USPS SSA 421 PSE Window Training Practice Questions USPS SSA 421 PSE Window Training Study Guide Questions And Answers
1 /
6
USPS SSA EXAM 421 PSE WINDOW TRAINING
QUESTIONS AND VERIFIED ANSWERS / A+
GRADE
- Mission Statement
ANS: Provide a reliable, efficient, trusted and affirdable universal
delivery service that connects people and helps businesses grow - Vision Statement
ANS: A postal service that enables all citizens to connect, business- es
to grow and communities to thrive in a digital world - Size & scope
ANS: As a self-supporting, independent federal agency, the USPS is the ONLY delivery service that reaches every address in the nation - Does the Postal service accept tax dollars?
ANS: No
2 /
6
- How does the USPS pay for operating expenses
ANS: Sale of postage, products, and services - Postal Service core set of enduring goals
ANS: Deliver High Quality Services, Provide world-class customer
experience, ensure safe workplace and an engaged workforce - What agency has been consistently been rated as the #1
agency Americans trust to protect their privacy
ANS: The Postal Service - What are the issues related to security and sanctity of
the mail
ANS: Theft, Destruction or damage of mail, delay of mail, opening - US Postal Inspection Service
ANS: Protects mail system- investigates postal offens- es and postal
related civil matters - Who empowered the US Postal Inspection Service?
ANS: Congress - Who is the primary law enforcement arm of the Postal
3 /
6
Service
ANS: USPIS- US Postal Inspection Service
- Office of Inspector General
ANS: Money-theft from employees- maintains the in- tegrity and
accountability of America’s postal service, it’s revenue and assets, and
it’s employees - Functional Purpose
ANS: Providing service in a way that delivers a world-class customer
experience before and after the sale in order to drive repeat
business, customer loyalty, and revenue - Postmasters & Managers
ANS: Manage the daily operations in the post office and are business
leaders and community anchors - Delivery Supervisors
ANS: Make sure that mail is processed and dispatched as required - Customer Service supervisor
ANS: Responsible for making independent, personal observations of
SSAs interactions with customers to ensure they are performing all
Powered by https://learnexams.com/search/study?query=
USPS SSA 421 PSE Window Training Test Study Guide with 400+ Questions and Answers (2024 / 2025) 100% Guarantee Pass
USPS SSA 421 PSE Window Clerk Test Expected Questions and Answers (2024 / 2025) (Verified Answers) USPS SSA 421 PSE Window Training Test Study Guide with 400+ Questions and Answers (2024 / 2025) 100% Guarantee Pass 2024 USPS SSA 421 PSE Window Training Exam Answers Pdf USPS SSA 421 PSE Window Training Exam Answers 2024 USPS SSA 421 PSE Window Training Exam Answer Key USPS SSA 421 PSE Window Training Exam 2024 Pdf USPS SSA 421 PSE Window Training Exam Questions Stuvia 2024 USPS SSA 421 PSE Window Training Exam Pdf USPS SSA 421 PSE Window Training Exam Answer Key 2024 USPS SSA 421 PSE Window Training Test Quizlet USPS SSA 421 PSE Window Training Test Answer Key 2024 USPS SSA 421 PSE Window Training Test 2024 Questions USPS SSA 421 PSE Window Training Exam 2024 Answers 2024 USPS SSA 421 PSE Window Training Exam Study Guide Questions And Answers Pdf USPS SSA 421 PSE Window Training 2024 Exam Questions And Answers Quizlet USPS SSA 421 PSE Window Training Test 2023 Questions And Answers Pdf Download USPS SSA 421 PSE Window Training Exam 2023 Practice Questions And Answers Stuvia USPS SSA 421 PSE Window Training 2024 Exam Quizlet USPS SSA 421 PSE Window Training Exam Course Hero 2024 USPS SSA 421 PSE Window Training Exam Test Questions And Answers Doc USPS SSA 421 PSE Window Training Exam Questions And Answers Quizlet USPS SSA 421 PSE Window Training Test Study Guide Questions And Answers Pdf Download USPS SSA 421 PSE Window Training Exam Questions And Answers Stuvia USPS SSA 421 PSE Window Training Exam Latest Questions And Answers Pdf 2024 USPS SSA 421 PSE Window Training Exam Studocu USPS SSA 421 PSE Window Training Test Stuvia USPS SSA 421 PSE Window Training Exam Test Questions And Answers Doc USPS SSA 421 PSE Window Training Test 2023 Latest Questions And Answers USPS SSA 421 PSE Window Training Exam Latest Questions USPS SSA 421 PSE Window Training Latest Test Questions 2024 USPS SSA 421 PSE Window Training Quizlet 2024 USPS SSA 421 PSE Window Training Stuvia 2024 USPS SSA 421 PSE Window Training Course Hero USPS SSA 421 PSE Window Training 2024 Quizzes Questions And Answers USPS SSA 421 PSE Window Training Quizzes Questions USPS SSA 421 PSE Window Training Quizzes Answers USPS SSA 421 PSE Window Training Quizzes 2024 USPS SSA 421 PSE Window Training Questions 2024 USPS SSA 421 PSE Window Training Answers 2024 USPS SSA 421 PSE Window Training Latest Exam Questions And Answers 2024 USPS SSA 421 PSE Window Training Study Guide USPS SSA 421 PSE Window Training Study Guide Questions USPS SSA 421 PSE Window Training 2023 Questions And Answers USPS SSA 421 PSE Window Training Study Exam Questions And Answers USPS SSA 421 PSE Window Training Practice Questions And Answers 2024 USPS SSA 421 PSE Window Training Practice Questions USPS SSA 421 PSE Window Training Study Guide Questions And Answers
1 /
24
USPS SSA EXAM 421 PSE WINDOW TRAINING
STUDY GUIDE QUESTIONS AND VERIFIED ANSWERS / A+ GRADE1. ssda sales and services distribution associate: performs many ofthe same
duties of an SSA; however, they also support the back office
distribution functions
- lobby assistant: helps customers identify mailing needs, ensures
customers complete required forms before they reach the window,
and answers customer questions - LSSA lead sales and services associate: maintains a
comprehensive working knowledge of regulations ruling policy and
procedures relating to all phases of retail services. provides technical
guidance to retail employees assigned to the unit, informing them of
changes ir clarifications in policies, procedures, operations, or
regulations. - postmaster/ Manager: business leaders and community anchors
that make local contacts the postal service needs to increase its share
2 /
24
of the shipping market
- SSA other sales and services associates: your teammates. you
support each other by ensuring the correct processes are followed and
customers needs are met. - supervisors: responsible for ensuring that employees are properly
trained and well informed. - Types of communication: verbal and nonverbal
- SOLAR: pertains to actively
attending S- squarely face the
person
O- open your posture
L- lean towards the
sender E- eye contact
R- relax while attending - 6 retail moments that matter: 1. deliver your first impression
- act with courtesy and urgency
- keeping it clean
- delivering the pride
inside 5 transition from
back to front - solutions are your specialty
3 /
24
- G.I.S.T.: G. greet
I. Inquire
S. suggest
T.thank - HAZMAT question: does this item contain anything liquid, fragile,
perishable or potentially hazardous such as lithium batteries or perfume12. custody: postal service employees operate under a mandate to
protect and preserve the mail placed in its - failing to deliver the mail: a violation of the security and sanctity
of the mail
4 /
24
- deliver a first impression: the first opportunity for a SSA to start
the customer
experience on a positive note - Non-verbal communication: the type of communication that can
enhance or contradict messages - G.I.S.T.: the approach an SSA can use to engage our customers
and ensure their needs are met - flexibility test: for a mailpiece to be considered a flat-sized
mailpiece it must pass this test - instills customer confidence: one of the core responsibilities of
the Postal service is maintaining the security and sanctity of the mail
which does what for customers? - successful sales transactions occur when the SSA: makes
an informed mutual decision with the customer on products and
services - what is the most positive way to impact customer
perception of the Post Office?: provide excellent customer service
Powered by https://learnexams.com/search/study?query=
